What is the typical turnaround time for document translation?
Depending on the complexity and length of your project, you can expect a turnaround within 5-10 business days.
Can SpanishOne accommodate rapid turnaround or short-notice assignments?
Yes, we can happily accommodate small projects with overnight, 24 hour and 48 hour turnaround times. Although the price will be higher, we assure the same reviews and quality you'll come to expect.
How are the costs of consulting and translating calculated?
Costs are calculated on a per project basis. For translations, we charge per word while consulting is charged by the hour. Before we begin working on your project, we'll give you a free initial estimate based on the scope of work.
How is accuracy assured in document translation?
Proofing, proofing, proofing. Every project goes through four rigorous rounds of edits. Following a lengthy proofing checklist, we catch every small detail such as new words, terms and language changes. Our editing process is extensive and detail-driven to ensure you receive a perfect end product.
What is your privacy and confidentiality policy?
You can be sure that confidentiality is our top priority. We sign contracts and non-disclosure agreements with all of our contractors, vendors and clients to ensure the highest level of privacy.
What are the qualifications and certifications held by SpanishOne's translators?
We hire only the best and most capable translators—some are ATA certified while others are professional translators with 3-5 year degrees from Latin American universities specializing in legal, technical/scientific and literary fields.
|
